Training

Experience, Technology and Innovation

Services

steep Training is a strongly growing and internationally operating business unit of the steep GmbH. With more than 40 years of training experience we support you as your full service provider for all topic areas of training. This means: Together with you, we develop the optimum training solution, tailored to your needs.

Further information you can find in our

Training Management

Training Management

steep Training implements your comprehensive and complex training projects. In doing so, our team of experts commonly takes on the overall responsibility starting from conception via implementation to evaluation of trainings. On your behalf and under your corporate identity. This way, you save time and resources to focus on your core competences exclusively.

Our substantial focal points include qualifications in the following areas:

  • Service, customer service and processes
  • Technology
  • Process technology
  • Quality management
  • Certifications
  • Management and behaviour
  • Company management and business administration
  • Personnel and organisation development
  • Product marketing and presentation
  • Sales and distribution
Development

Our experts custom-designed solutions, which comply with your frame conditions and requirements.

Our services:

  • Requirement analysis
  • Basic concept
  • Detailed concept
  • Training materials
Implementation

The preparation and evaluation as well as the implementation of the training are oriented towards your corporate identity, your products and your branding. Together, we think about how your need for trainers, training facilities and equipment can be covered optimally.

Administration

We support your training projects in the organisation, administration and participant support. Our administrators are central points of contact for all training participants and trainers. They ensure the optimum support for the participants by the help of invitation management, preparation and evaluation of trainings and servicing of the learning management systems.

Coaching

steep Coaching is a targeted individual support for managers and employees. By the help of coaching, you can develop alternative action patters. We motivate your employees to expand their strengths as well as to become aware of your weaknesses and to reduce them.

Certification

We reassess and verify the competence of our in-house trainers by the help of certification procedures by external certification authorities. We gladly support and advise our customers in their own certification projects for trainers and business units.

steep Training is certified according to DIN EN ISO 9001:2008.

LMS

steep Training has many years of experience with different learning management systems (LMS). By use of LMS a significant relief of participants and training centres from various administrational tasks is achieved: the communication and information transmission is simplified noticeably. Our team performs the following tasks for you:

  • Implementation and migration of systems
  • Creation of user manuals (in different languages)
  • Data transfer for dealer network
  • Maintenance of training catalogue
  • Consulting for dealers on training- and learning-cars
  • Maintenance of all online training media in LMS
  • Monitoring of compliance with training- and learning-projects
  • Training requirement analysis by the help of training history and training requirements
  • Publishing and updating of training dates
  • Resource planning
  • Evaluation and quality assurance
Consulting

Consulting

The project-teams of steep Training support you in your projects and advise you in all areas of the project work. You can benefit from our knowledge of the market and trade structures in various sectors. Together with you, we develop tailored solutions for areas, such as:

  • Service at the car dealership
  • Service core processes
  • KPI management
  • Service sales processes
  • Customer loyalty

In doing so, we aim at achieving a lasting impact, creating know how, identifying new opportunities and developing strategies for business expansion, in cooperation with you.

Project Development

In daily activities, the business area steep Training takes on the overall responsibility worldwide for sub-processes in your entire process chain.

To ensure maximum safety, we work on the basis of a certified quality management system as well as an established risk management system. “Best practice” and “lessons learned” complement the performance characteristics of our continuous process chain in the service provision and its evaluation.

Projekt Management

Regardless of the extent and duration of respective projects, in steep Training, each project is coordinated and managed by an experienced team. This way we ensure continuity and professionality in every phase of the project.
Within the frame of the established single-point-management, all activities connected to tasks of the project are managed and monitored.

Change Management

In many projects, steep Training successfully accompanied and managed change processes in the organisations of existing customers. Our approach is based on the knowledge that change processes can only work if the people affected by these changes are informed extensively and included into the process.
We gladly support you with a detailed plan on your way of change and help you to make your change process successful.

Interim Management

Even if you only need management services for a limited amount of time or at short notice, as for example in case of reorganization, sales, fusions or other transitional phases, we find individual solutions together with you.

E-Learning

E-Learning

With steep Training you can profit from our comprehensive experience with various forms of e-learning. In doing so, we consistently pursued the implementation of blended learning programs. Together with you, we decide in which areas interactive training solutions are applicable and suitable as supplementation to face-to-face trainings. Our approach is based on:

  • Individual solutions and customer-specific concepts
  • Modern visual presentation
  • Optimum target group orientation

steep Training has special knowledge in the area:

  • Consulting
  • Development
  • Rollout
  • Web-based training
  • Virtual training
  • Learning videos
Integrated Services

Integrated Services

steep Training offers you an extensive range of services from the areas of service, support and aftersales and supports you with cross-departmental full-service and outsourcing.
steep Training has expertise in the service areas:

  • Outsourcing processes
  • Personnel leasing
  • Event management
  • Logistics
  • Hotline
  • Field service
Facility Services

Facility Services

steep Training offers regional , practical training opportunities in steep-owned training centers or builds and operates exclusive training centers in accordance with the requirements of your corporate identity and equipment.
Together with you, we plan and develop the construction and the equipment of your training facilities. At your request we take over the entire operation of the facilities and properties. According to your wishes, steep Training assumes sub- or complete services in the following areas:

  • Selection, purchase or renting of suitable buildings or provision of steep training centers
  • Facility management without cost risk for customer
  • Renovation, equipment , commissioning and maintenance of the properties
  • Provision of quialified personnel and its training and education (e.g. train-the-trainer seminars)
  • Concept creation and development of training literature
  • Preparation and sending of documents to participants and/ or to training location
  • Preparation and sending of documents to participants and/ or to training location
  • Planning and organisation of trainings and events
  • Implementation of trainings and product launches
  • Training administration and invitation management
  • Evaluation and quallity assurance
  • Holistic project management (single-point-project management)

We gladly develop a concept for the operation of a regional training landscape in Germany, Europe or international. Upon request we provide our services under your name and in your individual corporate identity.

New Impetus by Training 4.0 – Meeting oft he Business Unit Training

At the beginning of 2018, the Business Unit Training met again to discuss current developments in digitization within the field of training. A total of approximately 150 employees joined the Leipzig location on January 2 and 3, 2018.
In various workshops, employees actively explored the innovations of digitalisation, discovered new training opportunities in the field of Training 4.0 and had the opportunity to reflect on themselves and develop their daily work as trainers. Furthermore, there was plenty of time to exchange ideas and get to know each other.
In addition to further training in the workshops, the focus was on the knowledge, experience and personal stories of the employees, which make a significant contribution to the success of steep Business Unit Training.

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Projects

References

steep Training works cross-sectoral in accordance with your individual needs. In doing so, you can benefit from our long-standing experience and these certificates and standards:

  • EN ISO 9001-2008
  • Membership IHK and HWK
  • DISG and Persolog
  • Structogram Cert
  • NLP
  • Trainer certifications
  • Management Training Programme
  • LEGO® SERIOUS PLAY® Trained LSP Facilitator
  • Authorisation for personnel leasing
  • Microsoft Learning Partner
  • SAP
  • ITIL – project management
  • BVD – IT security
  • GoGreen – Environment
  • NATO – AQAP Security

Locations

In order to establish a regional training landscape in Germany, steep Training offers you the opportunity to use our non-branded training centers.

  • Long-term or short-term reservation and temporary availability of training capacity
  • Training for automotive training , system training and IT training sessions
  • Short travel distances for your participants ensure high training participation
  • Nationwide presence
  • Maximum flexibility
Bonn

At the company’s main location in Bonn, steep Training operates the Harley-Davidson University for the German-speaking area, including the implementation of trainings, the administration and participant support on site.

In addition to that, steep operates the administration and the call center for Europe, the Middle East and Africa. By the help of the new LMS (successfactors) the entire training program for Europe, the Near East and Africa (EMEA) is allocated for all dealers.

Hamburg

Since 1984, our Training Center has been offering approved operations and practice-oriented training services with an experienced team of instructors, as well as job market-oriented, funded re-trainings and further education seminars in the field of metal and electrical professions.

Our long-standing customers and partners include renowned companies as well as the German Employment Agency and the Job Centers in the northern German region.

Additional information about the steep training center Hamburg can be found here:

Leipzig

Maxicom_Leipzig_EingangIn the vicinity of Leipzig, steep Training operates a total of three training centers at three locations on customers’ behalf, including a brand appearance (CI) with 15 training units in total as well as the project office Leipzig directly located at the new trade fair in the north of the city.

Modern work stations describe the basic characteristics of our appearance and, aside from our highly qualified employees, they form the basis for modern, innovative and successful qualification activities on behalf of our customers.

(Picture source: MaxicoM)

Contact Persons

Hans-Dieter Körner

Head of Business Unit Training
+49 228 6681 337

Stefan Trenkle

Head of Sales Training
+49 228 6681 207

Thomas Neufingerl

Head of Automotive Training
+49 176 16681 586

For further information please visit our download section

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