The New steep Customer Service

Our team of experts in the Logistics and Technical Documentation department provides continuous product lifecycle management for the products manufactured by our company. In doing so, we ensure that the products remain fully operational throughout the entire product life cycle.

For all queries concerning a steep product or one of our services, we have established a central service hotline.

You can reach us Monday to Friday from 9:00 am to 16:00 pm by phone:

Tel.: +49 228 6681 – 122

Or send us an e-mail to

We will process your request as quickly as possible and inform you about the status or the suggested solution.

Further information, you can find here.